Shipping Policy

Overview
At Tyvian Explore, we are committed to delivering your products in a safe, timely, and efficient manner. This Shipping Policy outlines the terms and conditions related to the delivery of orders placed on our website.

Shipping Locations
We proudly ship worldwide. Regardless of your location, you can shop confidently with Tyvian Explore.

Processing Time
Orders are typically processed within 1–3 business days after confirmation. Processing time may be slightly extended during peak seasons or holidays.

Delivery Time
Estimated delivery time varies by destination:

• Local and regional deliveries: 3–7 business days

• International deliveries: 7–15 business days
  Delays may occur due to customs, courier issues, or unforeseen events.

Shipping Charges
Shipping charges, if applicable, will be clearly mentioned at the time of checkout. In some regions, free shipping may be offered as part of promotional campaigns.

Cash on Delivery
We operate using Cash on Delivery (COD) only. Please ensure someone is available to receive the order and make payment at the time of delivery. No advance payment is required or accepted.

Order Tracking
Once your order is dispatched, we may provide a tracking number or delivery update depending on the carrier used in your region. For assistance with tracking, you may contact our support team.

Delivery Attempts
If the delivery fails due to recipient unavailability, the courier may attempt re-delivery or return the package to us. In such cases, we will contact you for further instructions.

Packaging
All items are securely packaged to ensure they arrive in good condition. If you receive a damaged package, please report it to us immediately at [email protected] with photos.

Customs and Duties
For international orders, customs duties, taxes, or import fees (if any) are the responsibility of the customer and may vary by country.

Contact Us
If you have any questions or concerns regarding shipping, please contact our support team at:
[email protected]